1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I welcome all personalized orders!
Please allow a few days for completion.
I will need description,
size and any other details required to make your new piece a reality!
If exclusive materials are required and need to be ordered, you may be asked for a deposit.
Jewelry is delicate and while it is made with materials made to last, some care should be taken: “last on- first off” put your jewelry on after getting dressed and applying hairspray and perfume, do not sleep, swim or bathe with your jewelry on. Always remember to remove your jewelry before doing strenuous activity or messy tasks. Tasks like gardening, washing the dishes, and other types of household cleaning should also be done without jewelry on. Store your jewelry in a dedicated pouch or box. **if your piece includes a laser charm: clean any marks with a lint free soft cloth & vinegar. Do not scrub! It may scratch!! To enhance the shine, use a drop of oil with a lint free cloth
Each piece comes in its own keepsake bag and is sent in a bubble padded envelope. I don't send boxes to save on costs and shipping, and also limit the amount of garbage generated. The costs saved are passed on to you!
I can also wrap your purchase - usually with old music sheets, and added ribbon.
If you require anything additional, please let me know.
Contact me for wholesale questions- minimum order of 20 pieces
To determine bracelet size, follow the steps below.
1. Measure the wrist where you would normally wear your bracelet using a flexible measuring tape or a strip of paper.
2. If using a plain strip of paper, mark your strip with a pen where the end of the bracelet needs to be. Then measure the paper strip with a ruler. This is the wrist size.
3. To find the bracelet size, increase the wrist measurement by the increment below, based on how the customer wants the bracelet to fit.
For: a snug fit, add 1/4" to 1/2".
For a comfort fit, add 3/4" to 1".
For a loose fit, add 1-1/4".
Keep in mind that the size of the beads will also come into play for the fit. I am happy to resize a piece prior to shipping when I can.